Application Security

Talking with Security Doubters

Surrounded by Doubt… In my last post, I talked about a scenario designers and developers know all too well: well-meaning management, project managers, architects, and business staff who don’t believe security is important — or don’t believe it’s important enough to warrant your time. Many of these doubters have direct input into the amount of effort you can […]

Application Security

Security: Not Just for Banks Anymore!

Let’s say you’re a responsible corporate citizen. You want to retain customers and attract new customers. Maybe you architect applications, maybe you design them, or maybe you code them. If you’ve every brought some aspect of application security — say, you point out it’s a really good idea to disallow cross site scripting (XSS) — […]

Security Architecture

Security Reference Architecture: The Wheel Does Not Need Reinventing!

No matter the size of the companies I’ve worked for, I’ve noticed a common theme: folks often suffer from the “Not Invented Here Syndrome” (NIHS). It applies to everything from applications to processes to standards and architectures. Obviously, NIHS doesn’t strike all management and staff, but if often affects enough people to make adoption of something […]

Project Open 4.x

Project Open Advanced Workflow Part 6: Adjusting Dynfields

Introduction Project Open ships with a powerful workflow editor that lets you control how a ticket is processed. The workflow editor operates in one of two modes: Simple Process and Advanced Process. This tutorial will cover the Advanced Process. I’ll break down the Advanced Process tutorial into these parts: Tasks and Places Roles and Responsibilities […]

Project Open 4.x

Project Open Advanced Workflow Part 5: Adding to Helpdesk Ticket Types

Introduction Project Open ships with a powerful workflow editor that lets you control how a ticket is processed. The workflow editor operates in one of two modes: Simple Process and Advanced Process. This tutorial will cover the Advanced Process. I’ll break down the Advanced Process tutorial into these parts: Tasks and Places Roles and Responsibilities […]